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Add A Package

To accurately calculate live rates, dimensions for all of your commonly used packages should be added to Smart Boxing.

With Smart Boxing, you can add package dimensions for rigid boxes and soft packages like poly mailers.

Add A Box

A Box is a ridged container with fixed length, width and height dimensions.

1) Click Packages on the main menu.

2) Click the Add package button.

3) Click Select beside Box.

4) Add a Title for the box – e.g. ‘Large’

Package Titles are not visible to customers, so name them something that helps keep you organized.

5) Set the Status of the box. By default, the package status is set to Active. When set to Inactive, the box will be ignored during shipping calculations.

6) Add the Length, Width and Height of the outer dimensions of the box. These dimensions are used by the carrier to calculate the shipping cost.

7) If desired, add the Length, Width and Height of the inner dimensions of the box. These dimensions are used by Smart Boxing to determine the most efficient packaging method.

Inner dimensions are optional. When they are not assigned, outer dimensions will be used to determine the most efficient packaging method.

Additional Settings

1) If desired, add the Maximum Allowable Weight for the box. When added, Smart Boxing will ensure that the combined product weight does not exceed this amount for a single package.

2) If desired, add the Empty Weight of the box. When indicated, this weight will be added to the total weight of the products.

If a Maximum Allowable Weight has been assigned, Smart Boxing will automatically subtract the Empty Weight from the maximum weight of a package when performing the packaging process.

3) If desired, add the Cost of the box. When indicated, the cost will be blended into the final shipping cost.

Save Your Settings

1) Click the Save button.

Add A Soft Package

A Soft Package is a flexible container. When a soft package is used, Smart Boxing will return the defined length and width, and the height will automatically be reduced based on the products being packed. This allows for more efficient packaging and better shipping costs.

1) Click the Add package button.

2) Click Select beside soft package.

3) Add a Title for the soft package – e.g. ‘Poly Mailer’

Package Titles are not visible to customers, so name them something that helps keep you organized.

4) Set the Status of the soft package. By default, the package status is set to Active. When set to Inactive, the soft package will be ignored during shipping calculations.

5) Add the Length, Width and Maximum Height of the soft package. These dimensions are used by the carrier to calculate the shipping cost.

Smart Boxing will automatically reduce the height of the soft package based on the items being packed to ensure the most efficient packaging and better shipping costs.

To determine the maximum height of a soft package, we recommend filling it to capacity and measuring the height. Be sure not to over-fill and stretch the package, as this may result in reduced length or width dimensions.

Additional Settings

1) If desired, add the Maximum Allowable Weight for the soft package. When indicated, Smart Boxing will ensure that the combined product weight does not exceed this amount for a single package.

2) If desired, add the Empty Weight of the soft package. When indicated, this weight will be added to the total weight of the products.

If a Maximum Allowable Weight has been assigned, Smart Boxing will automatically subtract the Empty Weight from the maximum weight of a package when performing the packaging process.

3) If desired, add the Cost of the soft package. When indicated, the cost will be blended into the final shipping cost.

Save Your Settings

1) Click the Save button.

Nice work!
You’ve just added a package.

What’s Next: Create A Shipping Method

Updated on 20 August 2020

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